Job Description

Job ID: 513604

P.J. Keating Company, a CRH company, is a leading manufacturer of aggregate and HMA products and Paving and Construction in Massachusetts and Rhode Island. We operate aggregate and Hot Mix Asphalt (HMA) production facilities in Acushnet, Dracut, and Lunenburg, Massachusetts as well as Cranston, Rhode Island. Our modern facilities, veteran paving crews, experienced construction management team and large investment in plants and equipment make us one of the largest and most efficient producers in the state of Massachusetts as well as one of only two RIDOT approved stone suppliers in the state of Rhode Island. 
 

Are you looking for opportunities and benefits of a large corporation with a small company feel? Then P.J. Keating Company and CRH is the company for you! If you’re up for a rewarding challenge, we invite you to take the first step and apply today!

Position Overview

This position will be responsible for providing excellent customer service, safely and efficiently to current and potential customers.

Essential Duties and Responsibilities

• Compliance with company safety standards and policies
• Provide pricing and delivery information
• Take ownership of and effectively manage and resolve customer issues
• Responsible for maintaining effective relationships with current customers that lead to increased sales and revenue
• Processing sales requests directly from customers and/or outsides sales
• Coordinates delivery/pick-up of customer orders, tracking and resolve customer inquiries with expediency
• Must continually listen to the CB radio for potential problems. As problems arise, take appropriate action or refer to appropriate manager.
• Coordinate with Loader/Plant Operators and Quarry Superintendents as necessary to ensure proper and efficient loading of trucks
• Provide a link between the Sales Department, Customers, Quarry/Asphalt Superintendents, and Central Dispatch through efficient coordination of all orders.
• Weigh trucks, produce accurate transactions on a timely basis of construction materials according to DOT regulations, state laws and company policy.
• Process customer telephone orders and schedule deliveries for construction materials
• Take telephone calls from existing and potential customers and ensure that customer orders are dispatched in a timely and professional manner.
• Direct hired trucks daily activities from Transportation Manager’s schedules.
• Ensure daily sales information, and any additional information that is required, be completed accurately and timely, proper records kept and pertinent copies are passed on to the appropriate parties
• Balance daily cash sales and submit to accounting
• Must display a courteous and professional attitude when dealing with co-workers and the public

• Monitor and track trucks from the start of the order until it has finished and continually make sound decisions that will maintain service levels

• Inside sales support/administration

Education and/or Experience

• High School Diploma or Equivalent

Knowledge / Skill Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Proficient computer skills and knowledge of applications.

• Ability to do basic math

• Able to work independently with attention to detail

• Able to follow direction and work effectively in a team environment

• Able to respond to stressful situations and customers in a professional, courteous manner
• Able to provide directions to project locations

• Excellent organizational skills

• Able to work various times during day, night or weekend hours across all P.J. Keating Scale Houses.

Other Requirements

• Abide by established Guiding Principles: Integrity, Communication, Recognition, Action and Results Oriented, Positive Attitude, Work Ethic, Growth and Development, and Commitment.
• Ensure that the workplace is kept in a neat, clean, and safe condition.
• Display professional and respectful attitude to co-workers, supervisors, and the general public.
• Must be willing to travel to other PJ Keating locations when required.
• Strict adherence to safety requirements and procedures as outlined in the Environmental, Health, & Safety Manual.
• Must have a valid driver’s license.

Personal Protective Equipment

Employees are required to wear personal protective equipment in designated operations and construction areas as outlined by OSHA, MSHA, and state agencies.

Protective equipment that may be required, but not limited to, for this position: Hardhat, safety glasses, face shield, welding helmet, reinforced toed shoes, hand protection, respirator, air monitor, reflective safety vest.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk and hear. The employee is required to sit, walk and stand for periods of time. The employee is required to use a computer for extended periods of time. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust to focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee occasionally works near moving mechanical parts and in outside weather conditions and is occasionally exposed to wet and/or humid conditions.

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

P.J. Keating Company, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

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